Client testimonials
We send feedback forms to clients on
completion of work.
100% of those clients who
returned feedback forms said that they would recommend EXB Legal to
others.
We set out below just some examples of the
positive feedback obtained from our clients.
Franchisors on drafting initial documents:
EXB Legal made the daunting task of creating our
franchise documents, an absolute breeze! Their straight-talking approach to the
task, made complex legal issues understandable to us all. A first-class service
at a truly competitive price
Tom McQuiggan, General Manager, Armaplate
(click for website)
I am just writing to say 'Thank you!'
for all the work you have
carried out to date for CityLocal. You assessed our requirements at the very beginning and
have provided us with a professional, competitive and competent service. Your personal attention
and 'off the book' advice has been really useful and I would have no
hesitation in recommending your services to anybody else who is looking for
a company that delivers on its promises.
Zakir Daud,
Franchise Director, CityLocal (click for website)
When
we were looking to select a franchise lawyer, as we were fully committed to the
route of ethical franchising, we wanted a BFA Affiliate.What we liked about
Élise - apart from her enthusiasm and evident know-how - was that she brought
really helpful and commercial insight into how we built the franchise - as well
as delivering modern, plain speaking legal documents. Both these factors have
helped give us a franchise system which is modern, fair and well received in the
market place. To quote a BFA lawyer who reviewed our agreement …. "it is one of
the fairest franchise agreements in the market place" - and that's exactly where
we wanted to be!
David Little, Managing Director, Ology
Business (click for website)
EXB Legal provided an
answer to our prayers. For three years we had concentrated on the commercial
aspects of developing our business but the legal issues were never seriously
considered. EXB professionally restructured our legal affairs and documents.
This was achieved most effectively and because of the fixed fee arrangement we
knew exactly what the outlay was going to be in advance.
Paul
Butterworth, Managing Director, Tyre Protector International (click for
website)
EXB Legal
provided a 'no nonsense' approach to the world of franchising, with advice,
support and the structured delivery of the necessary documentation within
agreed timescales and to an exceptionally high standard. The fixed fee
option enabled us to budget accurately from the start, ensuring no hidden
costs were disclosed on completion of the project. Overall, a very
impressive and reliable service. We look forward answer to our prayers.
For three years we had concentrated on the commercial aspects of developing our
business but the legal issues were never seriously considered. EXB
professionally restructured our legal affairs and documents. This was achieved
most effectively and because of the fixed fee arrangement we knew exactly what
the outlay was going to be in advance.
Amy Allen, Managing Director,
Allen Resourcing Management (click
for website)
Franchisors on ongoing legal systems:
EXB's fast and friendly
service doesn't stop after the initial setup work has been completed - they
continue to make the whole franchising process as effortless as possible. We
picked a winner when we chose EXB Legal!
Tom McQuiggan, General
Manager, Armaplate (click for website)
As Business Coaches one of our core beliefs is that people in
business should always concentrate on the things that they are strongest at -
the things that will truly add value to their business. If you can get someone
more knowledgeable and more efficient to do regular and non-core tasks, then
that gives you more time to concentrate on things that will take your business
forward. EXB have given us an efficient document management system, peace of
mind that our franchisees are properly contracted …. not to mention the
opportunity for ad-hoc advice along the way to keep our agreements up to date
and relevant.
David Little, Managing Director, Ology
Business (click for website)
We immediately benefited
from our new professionally structured legal franchise documents and it is now a
pleasure to refer potential master franchisees to EXB secure in the knowledge
that they will professionally take care of the legal issues on our behalf.
Paul Butterworth, Managing Director, Tyre
Protector International (click for website)
The
ongoing legal support system offered by EXB Legal has invited an open and
continuous dialogue between ourselves and EXB during the growth and development
stages of our franchise operation. This has proved invaluable as
variations to the franchise agreement are virtually inevitable when the theory
is put into practice! Variations have been thoroughly discussed with EXB for
viability and new deeds executed promptly. We look forward to a long and
prosperous future with EXB Legal as a key partner in our franchise
operation.
Amy Allen, Managing Director,
Allen Resourcing Management (click for website)
Franchisees on reports and advice prior to taking a franchise:
EXB Legal did a brilliant job for us, despite our
tight deadline the report was delivered on time. It was very detailed and proved
to be an excellent negotiating tool. We would definitely recommend EXB Legal to
anyone considering purchasing a franchise.
Allison Dixon, franchisee
of Little Impressions (click for website)
Thank you for
your concise and informative report. I found the quality of your review to
be excellent. I would have no hesitation in recommending you to new
franchisees.
Michael Mitchell, franchisee of Atlantic Business
Resources (click for website)
Clear and concise report
content. Very helpful, thanks.
Paul Nertney, franchisee of Mail Boxes Etc
(click for website)
You have made what I thought would be
a very timely, expensive and complicated matter completely straightforward and
easy to understand. Thank you.
Joanna Tolley, franchisee
of Water Babies (click for website)
Thank
you for the excellent services and additional help you have provided.
Your report was very detailed, easy to understand and informative. The
timeliness was excellent. I would recommend EXB to others and have already done
so!
Sarah Sundin, franchisee of Water
Babies (click for website)
The advice I received from EXB Legal was clear, concise and
timely. It was also extremely practical - to the extent that my Franchisor had
no problems with almost any of the recommendations made. Thank you!
Kim Massey, Managing Director, franchisee Energie Fitness Clubs Wilmslow (click for website)
The advice I was given was very comprehensive and provided in
a fast and efficient manner. Communication was mainly by e-mail which meant a
very rapid exchange of information, I never waited more than a day for a reply.I
was totally confident in the advice I was given and would only use Elise for
similar work in the future.
John Turnbull, franchisee of GreenThumb
Lawn Services
I have had many dealings with solicitors. EXB are at
the very top for their personal attendance of their client needs and for turning
matters around in a very timely / accurate manner. Thank you!
Richard Collins, Managing Director, franchisee Energie Fitness Clubs Redditch (click for
website)